Resource
Emergency Repair Request Guide
Emergency help should be simple. If active damage is worsening, call first. Photos and forms should support the call, not replace it.
Published July 14, 2026
Call for urgent problems
Active leaks, unsafe access, storm damage, and conditions likely to worsen quickly should be called in directly with a clear callback number.
- Active water
- Unsafe access
- Storm damage
- Electrical or safety concern
- Damage getting worse
Send photos after the first contact
Photos help show the location and damage, but they should not delay a call. Use wide and close photos when safe.
Expect review before final repair
Emergency response may start with protection, access, or damage control. Final repair depends on materials, weather, and what the first review finds.
Independent consumer information
This Benson guide helps you organize a request; it is not a substitute for inspecting the actual property. Oregon homeowners can also review licensing, contract, bid, and lien guidance from the Oregon Construction Contractors Board consumer tools before hiring or signing for construction work.
When comparing next steps, ask what condition the proposed work addresses, what is included, which materials are expected, and how changes will be approved. Keep written estimates, contracts, invoices, and completion photos with the property records. If a condition involves immediate danger, active flooding, fire, gas, or electrical risk, contact the appropriate emergency service before arranging ordinary repair work.