Internal Operations

Workspace operations hub

Benson Home Solutions now runs day-to-day lead triage, partner review, billing, and file coordination in Google Workspace. The website writes canonical records to Google Cloud and projects them into Workspace for staff action.

Canonical store

Google Cloud Firestore

Workspace projection

Pending webhook configuration

Operations hub

Primary Workspace landing page for Benson internal operations and navigation.

Add the corresponding `GOOGLE_WORKSPACE_*` URL to expose this destination.

Lead intake sheet

Review new website leads, download requests, and follow-up status in Workspace.

Add the corresponding `GOOGLE_WORKSPACE_*` URL to expose this destination.

Partner review sheet

Review external embed/tool applications and sync approved decisions back to the website.

Add the corresponding `GOOGLE_WORKSPACE_*` URL to expose this destination.

Billing sheet

Maintain hosted QuickBooks payment links and publish them back to the public invoice lookup.

Add the corresponding `GOOGLE_WORKSPACE_*` URL to expose this destination.

Shared inbox

Use Gmail or a Google Group inbox for assignment, triage, and customer follow-up.

Add the corresponding `GOOGLE_WORKSPACE_*` URL to expose this destination.

Drive workspace

Drive folder for intake exports, generated assets, and partner files.

Add the corresponding `GOOGLE_WORKSPACE_*` URL to expose this destination.

How the sync works

Public forms write to Firestore first. A Workspace webhook can fan those events into Sheets, Gmail, or Drive. Billing and partner-review sheets can push approved decisions back into the site through the protected Workspace sync endpoint.

Sync endpoint: /api/workspace-sync

Protect the route with the `GOOGLE_WORKSPACE_SYNC_SHARED_SECRET` bearer token from Apps Script or your internal automation.

Verify public invoice lookup